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Duco is an operational data automation platform used by the world’s biggest banks. Users perform repetitive, time consuming tasks while dealing with vast sets of fast moving data. This includes identification and analysis of issues, categorisation, allocation and resolution. While these task are tedious, they are also critical – mistakes cost millions of dollars. The mission was to create a collaborative environment where autonomous AI agents do the heavy lifting in a controlled, auditable way. Role
As Senior Product Designer, I led the UX strategy and design for this project. My focus was on designing the \"collaboration layer\" that allows human experts to work alongside AI agents with total transparency. I collaborated with the product team, engineering and in-house machine learning team. Agentic workspace continues to evolve rapidly with new enhancements almost weekly. Result
Agentic Workspace is a powerful collaboration tool that grants users in operations control over an army of automated AI agents. Productivity skyrockets as users move away from slow manual work to overseeing the work of agents, redefining thier role and limits allowing them to use their time more efficiently while always being in control. Agents can work on instruction, based on conditions or autonomously.","absoluteBoundingBox":{"x":7561.0,"y":1146.0,"width":335.0,"height":1224.0},"isolatedAbsoluteRenderBounds":{"x":7561.0791015625,"y":1154.798828125,"width":333.931640625,"height":1209.0419921875},"relativeTransform":[[1.0,0.0,0.0],[0.0,1.0,0.0]],"size":{"x":335.0,"y":1224.0},"fills":[{"blendMode":"NORMAL","type":"SOLID","color":{"r":0.0,"g":0.0,"b":0.0,"a":1.0},"visible":true,"opacity":1.0}],"strokeAlign":"OUTSIDE","layoutAlign":"STRETCH","strokes":[],"effects":[],"accessibleHTMLTag":"AUTO","isDecorativeImage":false,"ariaAttributes":{},"interactions":[],"characterStyleOverrides":[1,1,1,1,1,1,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,1,1,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,1,1,1,1,1],"characters":"Mission
Duco is an operational data automation platform used by the world’s biggest banks. Users perform repetitive, time consuming tasks while dealing with vast sets of fast moving data. This includes identification and analysis of issues, categorisation, allocation and resolution. While these task are tedious, they are also critical – mistakes cost millions of dollars. The mission was to create a collaborative environment where autonomous AI agents do the heavy lifting in a controlled, auditable way.\nRole
As Senior Product Designer, I led the UX strategy and design for this project. My focus was on designing the \"collaboration layer\" that allows human experts to work alongside AI agents with total transparency. I collaborated with the product team, engineering and in-house machine learning team. Agentic workspace continues to evolve rapidly with new enhancements almost weekly.  \nResult
Agentic Workspace is a powerful collaboration tool that grants users in operations control over an army of automated AI agents. Productivity skyrockets as users move away from slow manual work to overseeing the work of agents, redefining thier role and limits  allowing them to use their time more efficiently while always being in control. 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The benefit to our customers is huge and continues to grow. Customers have reduced risk while saving costs. The benefit to the company are just as powerful, revenue has increased as the demand for AI powered tools keeps growing. By investing in product design, Duco offers the best user experience in it’s industry, setting the bar for which competitors struggle to reach. 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Duco is an operational data automation platform used by the world’s biggest banks. Users perform repetitive, time consuming tasks while dealing with vast sets of fast moving data. This includes identification and analysis of issues, categorisation, allocation and resolution. While these task are tedious, they are also critical – mistakes cost millions of dollars. The mission was to create a collaborative environment where autonomous AI agents do the heavy lifting in a controlled, auditable way. Role
As Senior Product Designer, I led the UX strategy and design for this project. My focus was on designing the \"collaboration layer\" that allows human experts to work alongside AI agents with total transparency. I collaborated with the product team, engineering and in-house machine learning team. Agentic workspace continues to evolve rapidly with new enhancements almost weekly. Result
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Duco is an operational data automation platform used by the world’s biggest banks. Users perform repetitive, time consuming tasks while dealing with vast sets of fast moving data. This includes identification and analysis of issues, categorisation, allocation and resolution. While these task are tedious, they are also critical – mistakes cost millions of dollars. The mission was to create a collaborative environment where autonomous AI agents do the heavy lifting in a controlled, auditable way.\nRole
As Senior Product Designer, I led the UX strategy and design for this project. My focus was on designing the \"collaboration layer\" that allows human experts to work alongside AI agents with total transparency. I collaborated with the product team, engineering and in-house machine learning team. Agentic workspace continues to evolve rapidly with new enhancements almost weekly.  \nResult
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Duco is an operational data automation platform used by the world’s biggest banks. Users perform repetitive, time consuming tasks while dealing with vast sets of fast moving data. This includes identification and analysis of issues, categorisation, allocation and resolution. While these task are tedious, they are also critical – mistakes cost millions of dollars. The mission was to create a collaborative environment where autonomous AI agents do the heavy lifting in a controlled, auditable way. Role
As Senior Product Designer, I led the UX strategy and design for this project. My focus was on designing the \"collaboration layer\" that allows human experts to work alongside AI agents with total transparency. I collaborated with the product team, engineering and in-house machine learning team. Agentic workspace continues to evolve rapidly with new enhancements almost weekly. Result
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Duco is an operational data automation platform used by the world’s biggest banks. Users perform repetitive, time consuming tasks while dealing with vast sets of fast moving data. This includes identification and analysis of issues, categorisation, allocation and resolution. While these task are tedious, they are also critical – mistakes cost millions of dollars. The mission was to create a collaborative environment where autonomous AI agents do the heavy lifting in a controlled, auditable way.\nRole
As Senior Product Designer, I led the UX strategy and design for this project. My focus was on designing the \"collaboration layer\" that allows human experts to work alongside AI agents with total transparency. I collaborated with the product team, engineering and in-house machine learning team. Agentic workspace continues to evolve rapidly with new enhancements almost weekly.  \nResult
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